Frequently Asked Questions

What is Roundit?

Roundit is a web service technology that allows users to voluntarily roundup individual credit/debit card purchases and donate that money directly to a charity of their choice.

How does Roundit Work?

Roundit works by integrating into a charities IT/Web/mobile infrastructure. Our system is designed to work within your branded user experience. Once a user signs up for Roundit, our system will read a user’s credit card statement and automatically round up appropriate transactions to the nearest $1.00, $2.00, $5.00 or whatever amount the user selects.

Where do I start?

You signup for Roundit through one of our partner charitable organizations. Just visit their website or app and follow the prompts. If the charity of your choice does not use Roundit, contact us, and we will reach out to them to see if they are interested in participating.

How does Roundit read credit card statements?

We use a third-party data aggregation service called ‘Plaid’. Plaid is the worlds, leading credit & debit card data aggregator. Plaid is used by every major bank, and credit agency and provides these organizations with real time information on credit/debit card activity. For more information on plaid, please see their website at www.plaid.com.

When a user signs up with Roundit, will their data be shared with anyone else?

No. Roundit is a confidential payments platform. We operate under the assumption that a user finds Roundit via one of our partner charities. When that user enters our environment, they are never exposed to other organizations, thus protecting their privacy, and ensuring their continued support to the charity that ‘brought them here’.

Does Roundit work on all platforms?

Yes, Roundit is platform agnostic. It works on all IOS, Android and web devices.

Does a user need to have a mobile device to sign up or use Roundit?

No, Roundit is designed to integrate into a charity’s existing infrastructure. The vast majority of charities and non-profits do not have a dedicated mobile app. Our system is designed around a ‘plug and play’ concept that will allow users to gain access to our rounding technology via the web or mobile devices.

How does a user discover Roundit and is their experience branded?

The clear majority of our users discover Roundit via our partnership agreements with various charities and non-profits. When they come to Roundit, it is via ‘your portal’ and each user will have a portal specific experience. This means that if a user comes to Roundit through your charity, their entire experience will be branded as if it were your charity.

What about end of year reporting?

The Roundit system automatically provides our partner organizations with details end of year reporting information that will allow them to send out all the necessary and appropriate tax information for users who have donated to their organizations. This information is not shared with any other organization and is fully encrypted to ensure user privacy.

How much does Roundit Cost?

Roundit is free to use for individuals looking to donate. We charge our partner organizations (i.e. charities, non-profits and/or social organizations) a flat 10% fee on all revenue generated with Roundit. This includes all transaction processing costs as well as integration efforts. There are no hidden fees, and there are no extras.

How difficult is it to integrate Roundit into our existing efforts?

It is not very difficult at all. All we need is some basic information about your organization, your brand and your desired outcomes. Our team of dedicated professionals will work with you on setting up the proper linkages that will allow your network to utilize our technology via a ‘branded’ experience. Contact us for more details if you are interested.

How long does it take to setup Roundit?

Approximately 5 business days.

How do I get Roundit working with my organization?

Please go to http://www.roundit.com/contact us; or drop us an email at info@roundit.com.

Do you have a FAQ that was not addressed?

If so, please contact us here. We’ll get back to you quickly.